Only available in South Africa

Lost Piece Guarantee

There's nothing more frustrating that a puzzle that's missing a piece - we get it. That's why we offer a FREE piece replacement service if you happen to lose one along the way. We want to make sure that your puzzles stay complete, to bring some inner piece to whoever you pass it on to next. 

Some T's and C's apply, of course:

  • We will replace the piece free of charge, but the customer will need to cover the cost of the courier, at the lowest rate we can manage.
  • We can only replace pieces for current designs - we can't guarantee that we'll have spare pieces from discontinued designs.
  • Limited to a maximum of three pieces per puzzle.
  • Only valid within South Africa.

Email hello@thepuzzlemonkey.com to request a replacement.

Piece out ;)